When Getty’s servo motors fail in industrial environments, production can slow or stop entirely. These systems are often critical to motion control applications where reliability and repeatability are essential. At Servotech, we provide comprehensive Getty’s servo motor repair services designed to restore performance, extend equipment life, and minimize downtime across demanding industrial operations.
Our technicians are experienced in servicing Getty’s motors across a wide range of applications, including automation systems, manufacturing equipment, and heavy-duty production machinery. Each unit is evaluated individually, allowing us to identify the root cause of failure and restore the motor to dependable operating condition.
Getty’s AC Servo Motor Repair
Every Getty’s AC servo motor that enters our facility undergoes a complete diagnostic inspection. Our AC servo motor repair process focuses on both electrical and mechanical integrity, ensuring that all components are evaluated as part of a complete system rather than isolated parts.
We inspect stators, rotors, bearings, feedback devices, and housings for wear, damage, or performance degradation. Once issues are identified, our technicians perform precision repairs using high-quality replacement components and in-house machining capabilities when needed.
After repairs are completed, each motor is thoroughly tested under load conditions to ensure consistent performance and compatibility with industrial drive systems. This process ensures that every Getty’s AC servo motor is returned ready for reliable operation in real-world applications.
Getty’s DC Servo Motor Repair
Getty’s DC servo motor repair requires a detailed, hands-on approach due to the mechanical wear characteristics of brushed motor systems. Each motor is fully disassembled, cleaned, and inspected to evaluate the condition of both electrical and mechanical components.
DC servo motors commonly experience wear in carbon brushes, commutators, and internal windings. Our repair process includes full replacement of worn components, cleaning of internal contamination, and restoration of proper alignment and function throughout the motor assembly.
Because Getty’s DC servo motors are often found in long-running industrial systems, replacement parts may be limited or obsolete. Servotech addresses this by maintaining an extensive inventory of components and utilizing in-house fabrication when necessary to recreate hard-to-find or discontinued parts.
Servotech provides complete Getty’s AC servo motor repair and DC servo motor repair services built on precision, reliability, and deep industrial experience. Whether supporting high-volume manufacturing or specialized automation systems, we focus on restoring performance and extending equipment life. When downtime isn’t an option, Servotech is a trusted partner for Getty’s servo motor repair and long-term industrial support.
Our Repair & Refurbishment Process
1. Checking In
- Motor is photographed and documented by our receiving department
- Unique job number is assigned
- Acknowledgement is sent via email
- Motor is delivered to the appropriate department to be evaluated
2. Evaluation
The evaluation of each Getty's servo motor is extremely thorough and is 100% free for all our customers. Our technicians fully inspect all mechanical and electrical parts. They also perform multiple tests to determine the cause of failure. This includes, but is not limited to:
- Bearing fits
- Housing fits
- Worn output shafts
- Corroded and/or broken flanges
- Burnt stator windings
- Failed encoders
- Damaged connectors
3. Quote
Our purchasing department then generates a firm quote, outlining the cause for failure and listing all needed parts for repair. Our team excels in sourcing any parts that are not already stocked in our extensive inventory. We understand that getting your machine up and running is of utmost importance, and we go above and beyond to offer you the quickest turnaround possible.
4. Servo Motor Repair
Once the quote is approved, orders are placed for any needed parts and our technicians proceed with repairs. Anything that requires our in-house services, such as winding or machine work, is taken to the corresponding department. When ready, the motor is re-assembled with all new parts and hardware, bringing it to good-as-new condition.
5. Final Testing
Upon completion of repairs, the motor heads to our quality control department for final testing. Here, we review the entire repair and run it on a factory-specific drive. Using the same drive type used in your system ensures that your Getty's servo motor will perform as expected once re-installed. We take great pride in maintaining an inventory of factory drives as it allows us to offer the most effective, reliable refurbishment possible.
6. Painting & Re-Labeling
Not only does a fresh coat of paint make your Getty's servo motor look brand new, but it also provides protection from outside contaminants, extending the overall lifespan of the motor. Our painting department provides application-specific paint, such as:
- Food grade epoxy
- IP67 epoxy
- Marine epoxy
7. Return Shipping
Our shipping department takes pride in offering the highest quality care when preparing a refurbished motor for its journey back to you. Protective caps are put on connectors, nameplates are applied to the motor, and documentation is reviewed to ensure any accessories, such as eye bolts or shaft keys, are returned. Our high-quality spray foam packaging system creates a mold around the motor to keep it safe during shipping. For larger motors that require freight shipping, we build a custom crate on-site to fit each motor’s unique size and shape.
Frequently Asked Questions (FAQ's)
Can I get a quote to repair my Getty's servo motor prior to sending it in?
No, we need to have the servo motor in-house to provide a firm quote, but we can typically give you a ballpark or base price over the phone. Call our expert staff at 860-632-0164 and have your Getty's servo motor’s model number handy.
Where do I send the servo motor?
Send your Getty's servo motor to the address below. No need to address it to anyone’s attention—our receiving department will know exactly what to do when it arrives.
Servotech, Inc.
478 Timber Ridge Road
Middletown, CT 06457
How long will it take to rebuild or repair my Getty's servo motor?
Our standard lead time is 5 business days, if all parts are in stock. You may consider our Rapid Response service for an additional 15%, for a 48-hour turnaround.
Do you offer a warranty on repairs or refurbishments?
Yes, we offer a one-year in-service warranty on Getty's servo motor repairs and refurbishments. This means the warranty period begins the day your servo motor is installed.
What is your service area?
We service all major regions around the world (Americas, Europe, Asia, Africa and Oceania). If you can ship us your servo motor, we can provide a solution. We support customers throughout and outside of the United States.
Servotech is an independent service provider and is not affiliated with or endorsed by Getty's. All trademarks are the property of their respective owners.
